World Quality Day
November 12 · Level 4 · #1420 of 2238
World Quality Day celebrates products, services and working practices that people can trust. It gives teams a reason to look closely at customer needs, learn from mistakes and improve the everyday details that make a business work.
How it is celebrated: companies and professional associations hold workshops, share successful improvements and recognise staff contributions. Teams examine practical problems and discuss how to stop the same mistakes happening again.
The day moves around the calendar: it falls on the second Thursday of November, rather than on a fixed date.